{"id":635,"date":"2023-12-11T12:42:16","date_gmt":"2023-12-11T12:42:16","guid":{"rendered":"https:\/\/citizenrelprod.wpenginepowered.com\/?page_id=635"},"modified":"2024-10-31T15:36:15","modified_gmt":"2024-10-31T15:36:15","slug":"citizen-relations-inc-privacy-policy-us","status":"publish","type":"page","link":"https:\/\/www.citizenrelations.com\/en\/citizen-relations-inc-privacy-policy-us\/","title":{"rendered":"Citizen Relations Inc. Privacy Policy (US)"},"content":{"rendered":"\r\n

Last Updated: Sep 2024<\/em><\/p>\r\n

Citizen Relations Inc. (referred to here as \u201cCitizen\u201d or “we” or “us”) values our customers and respects your privacy.<\/p>\r\n

This Privacy Policy (\u201cPolicy\u201d) applies to our offline and online data collection practices, including when you visit our website at www.citizenrelations.com and any website owned, operated, or controlled by us (collectively the \u201cSite\u201d), contact us by phone or email, or when you engage with us on social media.<\/p>\r\n

We may update this Policy from time to time, as specified in the \u201cChanges to This Privacy Policy\u201d section below.<\/span><\/p>\r\n

California state law<\/span>\u00a0confers certain rights relating to personal information to its residents. \u00a0If you are a California resident, please also see our California Consumer Privacy Section in this Policy located\u00a0here<\/a>.<\/p>\r\n

If you are a Texas resident, please also see our Texas Data Privacy and Security Act Notice located here.<\/a>\u00a0<\/p>\r\n

Your Consent<\/strong><\/p>\r\n

You should read this entire Policy before submitting information to us or using our Site.\u00a0\u00a0<\/em>Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer and storage of that information in accordance with this\u00a0 Policy.\u00a0<\/span>We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form.\u00a0<\/p>\r\n

Information Collection and Use<\/strong><\/p>\r\n

We collect personal information using three methods: 1) from you when you choose to voluntarily provide it; 2) using automated technology, including when you visit our Site or communicate with us through email; and 3) through third party sources including but not limited to service providers, entities providing data analysis and analytics, social media and social networking websites and other entities.\u00a0 \u00a0<\/p>\r\n

All personal information will be used as stated in this Policy.\u00a0 We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.<\/p>\r\n

We may combine data collected from these disparate sources unless we tell you otherwise.<\/p>\r\n

We collect, use, and disclose your personal information as described in the chart in\u00a0Annex 1<\/strong><\/a>\u00a0below.<\/p>\r\n

Retention of Data<\/strong><\/p>\r\n

We will retain your personal information (collected through offline and online methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.<\/p>\r\n

Intended Audience of Site; COPPA Compliance<\/strong><\/p>\r\n

We are in compliance with the requirements of the Children\u2019s Online Privacy Protection Act (\u201cCOPPA\u201d) and other applicable privacy laws. Our Site, social media accounts and online activities are not directed to children under the age of 16. As a result, our Site does not request or knowingly collect personal data from individuals under the age of 16. If you are not 17 or older, you should not visit or use our Site.\u00a0 \u00a0<\/p>\r\n

Security<\/strong><\/p>\r\n

We take reasonable appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Please keep in mind, however, that there is no such thing as perfect security, and no Internet transmission is ever completely secure or error-free.<\/span><\/p>\r\n

We offer the use of a secure server. All supplied sensitive\/credit information is transmitted via Secure Socket Layer (SSL) technology hosted by a third party and then encrypted into our payment gateway provider\u2019s database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.<\/p>\r\n

Cookies and other automated technology<\/strong><\/p>\r\n

A \u201ccookie\u201d is a small text file that is placed onto an Internet user\u2019s web browser or device and is used to remember and\/or obtain information about the user. A \u201cweb beacon\u201d is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.<\/span><\/p>\r\n

To find more information about cookies please visit www.allaboutcookies.org<\/a>. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use. By disabling cookies, you won\u2019t be able to enjoy the convenience provided by our customization.<\/p>\r\n

ANALYTICS DISCLAIMER<\/strong><\/p>\r\n

We and\/or third parties including our service providers on our behalf, may use cookies, web beacons and other similar technology, to collect information for the purposes described in this privacy statement including analytics, and monitoring performance and improvement of our Site (traffic, errors, page load time, popular pages, etc.)\u00a0<\/span><\/p>\r\n

We use Google Analytics to understand how our Site, services, and products perform and how you use them. To learn more about how Google processes your data, please visit https:\/\/www.google.com\/policies\/privacy<\/a>. To opt out of Google Analytics please visit https:\/\/tools.google.com\/dlpage\/gaoptout<\/a><\/p>\r\n

Contact for More Information<\/strong><\/p>\r\n

For information and questions about the use of your personal information or this Policy, you may contact us at privacy@citizenrelations.com<\/a>.<\/p>\r\n

Changes to This Privacy Policy<\/strong><\/p>\r\n

This Policy may be revised from time to time for any reason.\u00a0 If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page.\u00a0 Be sure to check the Policy whenever you submit personal information or use our Site, services, or engage with our social media accounts.\u00a0 The effective date of this Privacy Policy is\u00a0<\/strong>January 1st, 2023.<\/span><\/p>\r\n

CALIFORNIA CONSUMERS ONLY: Your California Privacy Rights<\/strong><\/p>\r\n

This Privacy Rights Act Notice (\u201cNotice\u201d) provides additional information to California residents whose Personal Information is collected by us pursuant to California law, including the California Consumer Privacy Act (\u201cCCPA\u201d), as amended by the California Privacy Rights Act (\u201cCPRA\u201d). \u00a0If you are not a California resident, this Notice does not apply to you.<\/p>\r\n

Your Rights and Choices and How To Exercise Them<\/strong><\/p>\r\n

The CCPA provides Califorinia consumers with speciific rights regarding their Personal Information. This section describes your CCPA and CPRA rights and explains how to exercise those rights.\u00a0<\/p>\r\n

Information Collected\u00a0<\/strong><\/p>\r\n

Within the past 12 months, we have collected the categories of personal information about California consumers as described in\u00a0Annex 1<\/a>\u00a0to this Notice.<\/p>\r\n

Business-to-Business (\u201cB2B\u201d) Information<\/strong><\/p>\r\n

If you are a contact person for any of our business partners, vendors, distributors, suppliers, service providers, contractors, or other entities with which we have a business relationship or potential business relationship, you have the same rights as other consumers set forth in this Notice with respect to the information we collect from you in that role.\u00a0 We collect the contact information you provide to us, including name, phone number, address, email address and other contact and relationship information and communications consistent with your role in facilitating that business relationship.\u00a0 We use that information for internal purposes, including to contact you, send and receive information, and otherwise facilitate the business relationship.\u00a0 We do not disclose that information outside our business relationship without your consent.\u00a0 For more details see\u00a0Annex 1<\/a>.<\/p>\r\n

Information Sold or Shared<\/strong><\/p>\r\n

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding 12 months.<\/p>\r\n

We have disclosed the following category of personal information to third parties for a business or commercial purpose in the preceding 12 months:<\/p>\r\n